Remember that you can only have one email address per account. To update your address you need to follow these steps: If you aren’t receiving email notifications from Informed Delivery, there may be a really simple explanation for this: you’ve changed your email address and forgotten to update it. So you will only get to view the part with the bar code on your online portal.ģ. They don’t tend to snap pictures of both sides. Keep in mind if you are someone who receives a lot of postcards, USPS Informed Delivery service may not be for you. Your daily notification will come with a message alerting you to the fact that there is no image for the larger pieces of mail. Why? USPS Informed Delivery simply doesn’t offer the image service for large mail pieces at this time (unfortunate, but true). If your mail piece is larger than the standard size of an envelope, then you will not receive an image of it. One of the most common informed delivery problems is that there is no image of the mail piece in your account. Informed Delivery not showing mail or images If your mail is missing for a week, contact your nearest post office to check on the item. Sometimes mail could be scanned automatically by machinery but your actual letter might not have been passed on to your mail carrier before they left for their delivery round.įinally, if your mail piece falls into a category like Certified Mail, you won’t receive it until certain actions have been completed (like obtaining your signature, for example). It can take up to a week after you’ve received the notification for the item to show up. This happens because USPS Informed Delivery sends alerts for letters and packages that are arriving shortly but not necessarily on the same day. Sometimes, you may find a notification about mail but when you chcek your mailbox, the item is not there. USPS Informed Delivery Common Problems And How to Fix Them 1. no notifications or images in your informed delivery.common problems with informed delivery and ways to fix them.In theory this is fantastic, but like with many things USPS, sometimes it can be faulty. USPS Informed Delivery is a service offered to residential addresses that allows you to have access to all your incoming mail before you receive it.
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